1.
COHHIO will conduct an interview with a potential complainant to
determine if COHHIO has the capacity to provide direct assistance or
to make a referral.
2.
COHHIO will offer suggestions of other agencies or private attorneys
who can provide more appropriate services to the potential complainant.
3.
Referrals may be given to:
Other
Private Fair Housing agencies which have more expertise in the
specific problems at issue in the potential complainant's case.
Ohio
Civil Rights Commission or US Department of Housing and Urban
Development Office of Fair Housing and Equal Opportunity
Other
public fair housing organizations that have local knowledge and
capacity for dealing with fair housing issues.
4.
Potential complainant will decide the course of her/his case after
being provided with referral options.
Enforcement
protocol
1.
COHHIO staff will interview tenants who are identified through the
Inclusion and Stability project and who believe that they have been
victims of discrimination.
2.
COHHIO will explain how fair housing laws affect the situations
brought by potential complainants.
3.
COHHIO will assist potential complainants who have disabilities to
develop fully documented requests for reasonable accommodations or
reasonable modifications.
4.
COHHIO investigate claims of possible discrimination or if COHHIO
determines that it does not have the capacity to conduct an
investigation of the claims, COHHIO will make a referral to a private
fair housing organization or private attorney which can carry out an
investigation. COHHIO may hire consultants to design and carry out
tests in support of an investigation using funds from other sources
unrelated to the FHIP grant.
5.
If there appears to be a basis for filing a complaint of
discrimination, COHHIO will counsel the complainant on her his
options to bring a complaint through HUD, OCRC or a private attorney.
COHHIO will offer to enter into a representation agreement where
COHHIO staff may provide information gathered in our investigation to
enforcement agencies.
